FAQ
What products does HomeapplyUk sell?
HomeapplyUk offers a selection of home and outdoor products, including:
- Garden sheds
- Outdoor storage products
- Lawn mowers
- Portable air conditioners
- Other home and garden products
How long does order processing take?
Orders are processed within 1–3 business days, Monday–Friday, excluding holidays.
Is shipping free?
Yes. We offer free shipping on all orders.
How long does delivery take?
Delivery typically takes 5–8 business days after dispatch, depending on your location and carrier conditions.
Will I receive tracking information?
Where tracking is available, tracking information will be provided after your order has been dispatched.
What is your return policy?
We offer a 30-day return policy from the date your order is delivered, subject to the terms of our Refund & Return Policy and applicable UK consumer rights.
How long does it take to receive a refund?
Refunds are processed within 10 business days after inspection and are issued to the original payment method. Where statutory UK consumer law requires a shorter timeframe, the statutory timeframe will apply.
What if my product arrives damaged?
Contact us as soon as possible with your order number and photographs of the product and packaging.
Can I return a lawn mower?
Eligible products can be returned according to our Refund & Return Policy. For large or heavy items, contact us before arranging the return.
Can I return a garden shed?
Yes, eligible products can be returned according to our Refund & Return Policy. Because sheds and other storage products can be large or heavy, please contact us before arranging a return.
Can I cancel my order?
Contact us as soon as possible if you want to cancel an order. UK consumers may also have statutory cancellation rights for eligible online purchases.
Are payments secure?
Payments are processed through secure payment providers using appropriate security measures.
How do I contact HomeapplyUk?
Email: support@homeapplyuk.shop
Phone: +44 116-260-0756
Address:
Unit 5, Pinfold Rd
Thurmaston
Leicester LE4 8AS
United Kingdom