FAQ
What products does
HomeapplyUk sell?
HomeapplyUk offers a selection of home and outdoor products,
including:
- Garden sheds
- Outdoor storage products
- Lawn mowers
- Portable air conditioners
- Other home and garden products
How long does order
processing take?
Orders are processed within 1–3 business days,
Monday–Friday, excluding holidays.
Is shipping free?
Yes. We offer free shipping on all orders.
How long does delivery take?
Delivery typically takes 5–8 business days after
dispatch, depending on your location and carrier
conditions.
Will I receive tracking
information?
Where tracking is available, tracking information will be provided
after your order has been dispatched.
What is your return policy?
We offer a 30-day return policy from the date your order is
delivered, subject to the terms of our Refund & Return
Policy and applicable UK consumer rights.
How long does it take
to receive a refund?
Refunds are processed within 10 business days after
inspection and are issued to the original payment method. Where
statutory UK consumer law requires a shorter timeframe, the statutory
timeframe will apply.
What if my product arrives
damaged?
Contact us as soon as possible with your order number and photographs
of the product and packaging.
Can I return a lawn mower?
Eligible products can be returned according to our Refund &
Return Policy. For large or heavy items, contact us before arranging the
return.
Can I return a garden shed?
Yes, eligible products can be returned according to our Refund &
Return Policy. Because sheds and other storage products can be large or
heavy, please contact us before arranging a return.
Can I cancel my order?
Contact us as soon as possible if you want to cancel an order. UK
consumers may also have statutory cancellation rights for eligible
online purchases. GOV.UK
Are payments secure?
Payments are processed through secure payment providers using
appropriate security measures.
How do I contact HomeapplyUk?
Email: support@homeapplyuk.shop
Phone: +44 116-260-0756
Address:
Unit 5, Pinfold Rd
Thurmaston
Leicester LE4 8AS
United Kingdom